What does it take to be a successful online student? Do online learners need to approach education differently than those in a classroom? These are questions you may ask if you′re either considering taking an online class or currently enrolled online and seeking strategies for success.
I′ve been teaching residentially for 25 years and ventured into the online learning environment 4 years ago. From a faculty member′s perspective, I′ve found that the most successful students are engaged, curious, resourceful, critical thinkers, and are willing to ask for help. While these qualities can be demonstrated in the classroom and online, those studying online may need to be more intentional about their strategies for engagement. The online learning environment might initially feel more isolated, but it can offer just as rich of interactions as a classroom if the student remains cognizant of staying involved, and makes an effort to do so.
Resourcefulness is even more critical for online students. Asking for help from a distance and trying to "read between the lines" in online communication without the benefit of seeing the non-verbal behaviors that accompany in-person communication can be more challenging and may require more willingness to be vulnerable by asking follow-up questions for clarification.
Much has been written about successful learning strategies in journals and popular media. J.B. Biggs (1987) articulated a model focused on levels of thinking and knowledge construction. According to this model, there are three approaches to learning: achievement, surface, and deep. Students with an achievement focus on prioritize behaviors to earn high grades. Superficial learning is characterized by identifying minimum requirements and putting forth the minimal effort required to reach these minimum standards. For students employing a deep learning mindset, "material is embraced and digested in the search for meaning" (Garrison & Cleveland-Innes, 2005, p. 137). In my opinion, successful students seek deep learning, both online and residentially. Specific strategies for deep learning include accessing additional readings beyond the assigned materials, engaging in conversations about the course material outside of class with peers and colleagues, and applying the newfound knowledge in everyday life to cement the learning.
I asked some of my CSU faculty colleagues and online students to share their perspectives on strategies for success in online learning. Beyond deep learning, the strategies they shared centered on five themes:
Of course technology is important for on-campus students; however, technology maybe your best friend in the online learning world. The content delivery for online learning relies on students being comfortable with various forms of technology, including navigating the learning management system (which is Canvas at Colorado State University), recording, uploading, and playing videos, using different forms of presentation software, accessing and engaging with social media platforms, and building and modifying websites. Watching help videos, searching for websites with information about navigating various forms of technology, and attending workshops and seminars about technology are examples of ways to become familiar and comfortable with this critical element of online learning.
Tips:
One can sometimes feel isolated in an online learning environment when confused about the course material or struggling to navigate new technology. It′s much easier in residential classrooms to look around and see when others are experiencing similar difficulties. Thus, it′s critical for online students to reach out, ask for help, and utilize all the resources available to them. One of my favorite parts of teaching online is when an online student schedules a phone call or Skype session to touch base, ask questions or provide feedback about the online learning experience.
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It may seem strange to think about "behaviors in class," and yet, every time students log into the online learning environment, they are in class. This is significantly different from a residential student who attends class for one hour a day, three days a week. Online students are responsible for engaging in the class multiple times throughout the week, fulfilling various requirements for participating in discussions and posting content. Being thoughtful about these behaviors when sitting at home, in coffee shops, and at the library extends the learning environment outside of the classroom.
Tips:
What is "out of class" for an online learner? These worlds collide in the online environment unlike the distinct in or out of the classroom environments for residential students. The following tips were shared by successful online students, many of whom learned through trial and error.
Tips:
As mentioned earlier, online learning can feel isolating. Thus, possessing an internal motivation to continue despite the challenges is critical.
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These five themes were similar to those found in a number of scholarly articles focused on the characteristics of successful online learners (Boyd, 2004; Garrison & Cleveland-Innes, 2005; Schrum & Hong, 2002). The bottom line, however, is that self-discipline and internal motivation are viewed as the most significant characteristics that propel online students toward success.
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